HP Maintenance Agreement


HP maintenance agreement is a deal signed between a customer and the company whereby HP agrees to offer certain support and maintenance services to the customer regarding a particular product. These extended services offered as a part of this agreement go beyond the usual warranty on the product, for which the customer pays an amount.

Sample HP Maintenance Agreement

This maintenance agreement is made between the CUSTOMER and the COMPANY on the effective date of July 23, 2011 in New York, whereby the COMPANY shall be providing the CUSTOMER maintenance services for 1 year starting from the day of signing the deal.

CUSTOMER DETAILS:

Name: Adam Blaine

Address: 839 East Tower, New York

Contact number: 983498329

COMPANY DETAILS:

Name: HP

Address: 53rd Street, New York

Contact number: 8398493289

DURATION OF AGREEMENT: 1 year

PRODUCT DETAILS:

Type: Desktops and laptops

Model: 940JK, 923JL, 738JY

TERMS AND CONDITIONS:

  • The COMPANY agrees to enter into an agreement with the CUSTOMER for one year whereby the latter will provide maintenance and repair services to the CUSTOMER
  • The hardware warranty coverage will be accompanied with prompt service by the COMPANY for important systems and devices even in geographically dispersed sites
  • The COMPANY shall send only highly qualified workers to handle the CUSTOMER’S queries and do maintenance work
  • Both on-site support and on-phone support will be provided to the CUSTOMER by the COMPANY
  • The maintenance services include repair and replacement of faulty parts of the products and also supply of labour and technicians for duties ranging from installation to servicing

SIGNATURES:

CLIENT

COMPANY

Category: Maintenance Agreements

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