Computer service agreement


Computer service agreement is an agreement between two parties where in the service provider agrees to provide necessary computer services to a client or company on contract basis. The following is a sample of computer service agreement

Sample Computer service agreement:

Customer/Company Information

Name of the client/ company: Global Software

Address: 32/140, Cross Road, Diamond Arcade

Buffalo, New York, 445602

Contact No: 25896936/25896986

Mail ID – mailus@globalsolutions.com

Service Provider Information:

Name of the company: Delta Services

Address: 14/256, Town Center, River Park, Buffalo, New York,

445603

Contact No: 25887799 / 25882212

Mail ID – bookyourservice@delta.com

Duration of the Agreement:

The agreement is valid from 1/10/2010 to 1/10/2011

Types of Services provided:

–          Installation and upgrade of new PC’s

–          Installation and Backup of   software.

–          Hardware Replacement.

–          Set up and maintenance of Internet / LAN.etc.

–          Creating user ID’s and Passwords.

–          24 X 7 help desk and IT support.

Payment Terms:

  • Full payment should be made at the time of signing the contract.
  • Hardware replacement charges will be charged extra in case the hardware exceeds the warranty.
  • License renewal charges will be charged extra

Terms & Conditions:

  • The services will be applicable for both the parties as per the duration mentioned in the agreement.
  • Charges for renewal of agreement may vary.
  • Both the parties can break the agreement by giving the notice of 1 week in advance.

Signature:

Global Software [Name of the Client]

Delta Services [Name of the service provider]

Date – 28/9/2010

Category: Service Agreements

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